This application collects some personal data from its users. We respect your privacy and are committed to handling your information responsibly. This policy explains what we collect, how we use it, and the rights you have over your data.
Data Controller & Owner
Types of Data Collected
Among the types of personal data this application collects, by itself or through third parties, are: cookies, usage data, email address, first name, last name, address, password, state, ZIP/postal code, and city.
Other personal data collected may be described in other sections of this Privacy Policy or in dedicated explanation text provided in the context of data collection. Personal data may be freely provided by the user, or collected automatically when using this application.
Any use of cookies — or other tracking tools — by this application or by the owners of third-party services used by this application, unless stated otherwise, serves to identify users and remember their preferences for the sole purpose of providing the service requested by the user.
Failure to provide certain personal data may make it impossible for this application to provide its services.
How We Process Data
The Data Controller processes user data in a proper manner and takes appropriate security measures to prevent unauthorized access, disclosure, modification, or destruction of the data.
Data processing is carried out using computers and IT-enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Data Controller, in some cases the data may be accessible to certain types of persons in charge of operating the site (administration, sales, marketing, legal, system administration) or to external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, when necessary, as Data Processors by the owner.
Place
The data is processed at the Data Controller's operating offices and in any other places where the parties involved with the processing are located. For further information, please contact the Data Controller.
Retention Time
The data is kept for the time necessary to provide the service requested by the user, or as outlined in this document. The user may request that the Data Controller suspend or remove their data at any time.
Use of Collected Data
The data concerning the user is collected to allow the owner to provide its services, as well as for the following purposes:
- Analytics and usage measurement
- Interaction with online survey platforms
- Remarketing and behavioral targeting
- Interaction with live-chat platforms
- Heat mapping and session analysis
- Managing support and contact requests
- Registration and authentication
- Content performance and feature testing (A/B testing)
- Handling payments
- Interaction with external social networks and platforms
Legal Basis for Processing (EU Users)
We may process personal data relating to users if one of the following applies:
- Users have given their consent for one or more specific purposes
- Processing is necessary for the performance of an agreement with the user or for any pre-contractual obligations
- Processing is necessary for compliance with a legal obligation
- Processing is related to a task carried out in the public interest or in the exercise of official authority vested in the owner
- Processing is necessary for the purposes of the legitimate interests pursued by the owner or by a third party
California Consumer Privacy Act (CCPA) Rights
If you are a California resident, you have the right to:
- Know what personal information is collected about you
- Know whether your personal information is sold or disclosed and to whom
- Opt out of the sale of personal information
- Access your personal information
- Request deletion of personal information collected from you, subject to certain exceptions
- Equal service and price, even if you exercise your privacy rights under the CCPA
To exercise any of these rights, please contact us using the information in the Contact Us section below.
Third-Party Services We Use
Personal data is collected for the following purposes and using the following services:
Analytics
Google Analytics (Google, Inc.) — A web analysis service that helps us monitor and analyze web traffic, prepare reports on activity, and contextualize advertising. Personal data collected: cookies and usage data.
Heat Mapping & Call Tracking
Microsoft Clarity — A heat-mapping and user-behavior analysis service.
CallRail — Tracks phone calls and online activity to provide insights into marketing campaigns. May include name, phone number, email address, IP address, and details about your interactions with our website and marketing channels.
Social Networks & Remarketing
Facebook Like Button & Social Widgets (Meta) — Allows interaction with Facebook from this application.
Facebook Custom Audience (Meta) and Google Ads Remarketing (Google, Inc.) — Remarketing and behavioral-targeting services that connect activity on this application with their respective advertising networks.
Children Under 13
The service is not directed to children under the age of 13. Users declare themselves to be adults according to their applicable legislation. Minors may use this application only with the assistance of a parent or guardian. Under no circumstance may persons under the age of 13 use this application.
Your Rights
Users have the right, at any time, to know whether their personal data has been stored and to consult the Data Controller to learn about its contents and origin, to verify accuracy, or to ask for their data to be supplemented, cancelled, updated, corrected, or transformed into anonymous format. Users may also block any data held in violation of the law and oppose its treatment for any and all legitimate reasons.
Requests should be sent to the Data Controller using the contact information provided in the Contact Us section.
Changes to This Privacy Policy
The Data Controller reserves the right to modify this privacy policy at any time and will provide notice to its users on this page. We strongly recommend checking this page often, referring to the date of the last modification listed at the top of the page.
If a user objects to any of the changes to the policy, they must cease using this application and may request that the Data Controller remove their personal data. Unless stated otherwise, the then-current privacy policy applies to all personal data the Data Controller has about users.
Definitions & Legal References
Personal Data (or Data)
Any information regarding a natural person, a legal person, an institution, or an association that is, or can be, identified — even indirectly — by reference to any other information, including a personal identification number.
Usage Data
Information collected automatically from this application (or third-party services employed in this application), which can include IP addresses or domain names of computers used by users, URI addresses, time of the request, method used, file size received in response, status code returned by the server, country of origin, browser and operating-system features, time spent on each page, and other parameters about the device, operating system, and/or user's IT environment.
User
The individual using this application, who must coincide with — or be authorized by — the data subject to whom the personal data refers.
Data Controller
The natural or legal person, public administration, or any other body that has the right (also jointly with another Data Controller) to make decisions regarding the purposes and methods of processing personal data and the means used, including security measures concerning the operation and use of this application. The Data Controller, unless otherwise specified, is the owner of this application.
Cookies
A small piece of data stored in the user's device.
Contact Us
More details concerning the collection or processing of personal data may be requested from the Data Controller at any time. To exercise your rights or ask any privacy-related question, please contact us: